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Emergency Information for American Citizens

Visa Information Update

Local Emergency Information and Contacts

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Beginning May 18th 2022, All approved visas will be picked up from DHL Yaoundé Immeuble Stamatadas Building, Hypodrome/ Hotel de-Ville. There is no additional fee for this service.

Pick-up times

The applicant may pick up their visa at their convenience: Monday to Friday 08:00 – 17:00 or Saturday 09:00 – 14:00.

Contacts for Questions and Concerns

Please contact DHL at +237-233-500-900/01/02/03 or fae_contactus+cm+info+en@visaops.net with any question or concerns.

Emergency Assistance

U.S. Citizens with Emergencies

Please call: (237) 22251-4000 / (237) 22220-1500

Outside of Office Hours, contact: (237) 22251-4000

Outside of Cameroon: (237) 22251-4000

Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance

U.S. Embassy in Cameroon

U.S. Embassy in Cameroon